PCAS Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions which apply to the use of this service. You should understand that by using this service, you agree to be bound by these terms and conditions.


Please note:  We can only refund complete, unused PCAS credit that has been added to your account using a credit/debit card via WebPay within 2 years of the initial transaction. It can only be refunded back onto the bank card that you used to add it.  Partially used credit can not be refunded.  Please email pcas@bodleian.ox.ac.uk if you require further information.

Account expiration

Accounts will expire and close after 2 years of complete inactivity.  Any remaining credit on the account will be lost.  If you would still like to keep your account open you must log in.  If you have forgotten your login details, please email pcas@bodleian.ox.ac.uk and we will try to retrieve it for you.

1. Information about us

1.1 ""We"" are The Chancellor, Masters and Scholars of the University of Oxford, whose administrative offices are at University Office, Wellington Square, Oxford, OX1 2JD, England.

1.2 If you have a service-related query, you may contact us as follows:

Writing: Bodleian Libraries Document Delivery Services, Weston Library, Oxford, OX1 3BG.
Phone: 01865 277070
Email: pcas@bodleian.ox.ac.uk

1.3 Our VAT number is GB 125 5067 30.

2. The service

2.1 This service allows you to make an online payment to credit your account for pre-paid printing, copying and scanning.

2.2 To use this service you will be required to use a printing account and access the internet-based payment method.

3. Procedure

3.1 To credit your printing account using this online payment service, you will need to complete a payment form.

3.2 Once you have completed the payment form, you will receive an email from us acknowledging receipt of your payment and providing confirmation that your account has been credited. If you do not receive such an email, or if you encounter an error message during or after the submission of the payment form, your payment has not been processed.

3.3 You will only be able to use your PCAS account in The Bodleian Libraries.

4. Cancellation

4.1 You may cancel your payment within seven (7) working days. To do so you must notify us in writing or other durable medium (including email) within those seven (7) working days. You will then be entitled to a refund from us, which will be paid to you (using the same method employed to make your payment) as soon as possible, but in any event within thirty (30) days.

4.2 Notwithstanding clause 4.1, you will not be entitled to a refund if you have used your print account during those seven (7) working days and if the amount that remains standing to your credit is less than your payment.

5. Information you provide

Any information you provide to us will be governed by our Privacy Policy. Any information you provide to third parties (such as the proprietor of the payment site) will be governed by their terms and conditions.

6. Liability

6.1 Subject to clause 6.3 and to the extent permitted by law, we expressly exclude:

(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

(b) any liability for indirect or consequential loss; and

(c) any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill or wasted management or office time, in each case whether direct or indirect and whether caused by breach of contract, tort (including negligence) or otherwise, even if foreseeable.

6.2 Our total liability in contract, tort (including negligence or breach of statutory duty) or otherwise arising in connection with the performance or contemplated performance of these terms will be limited to the amount paid by you for the service concerned.

6.3 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.

7. Force majeur

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control.

8. Entire agreement

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the service.

9. Alterations

We may alter these terms from time to time, following which all use of our website will be governed by that version. You should check the terms prior to each use of the service.

10. Law

These terms shall be governed by and construed in accordance with the law of England; and the English courts shall have exclusive jurisdiction to deal with any dispute which may arise out of or in connection with them.

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