Lost items
If you have lost an item borrowed from this library, you must report it to a member of library staff at the issue desk or by email, giving the author's name and title of the book, your name and any additional information. On receiving notification of your lost item, we will contact you within 3 working days (Monday – Friday) to confirm that we are dealing with this matter. We will renew the book you have reported missing for 2 weeks to give you time to look for it, provided the due date has not already passed. At the same time, we will send you an invoice for the cost of the missing book.
If after two weeks you are unable to find the item, you must pay the replacement costs in full. If you do not pay the invoice on time, your account will be debited for the amount and you may be blocked from borrowing across the Bodleian Libraries. Once the invoice has been settled, the item will be removed from your library account and any blocks removed.
You may pay for lost items online by credit or debit card. If your payment is made outside of weekday library opening hours, there may be a delay in this charge being removed from your library account.