If an item is showing as available on SOLO but you are unable to find it in the library, please contact us with the author name, title of the book, shelfmark and your name. Tell us the date when this book will no longer be useful to you.
Library staff will search for the book over the next week. If we find it, we will place it on hold for you and email you to confirm it is available for you to collect at the issue desk. If after a week we have not found the book, we will email you to let you know. We will continue to search for the book for the next 3 weeks. If it is still not found, we will consider purchasing a replacement copy.