Text messaging available for SOLO Live Help

19 February 2016

It is now possible for Bodleian Libraries users to text the SOLO Live Help service as an alternative to using the online chat box. To use the SOLO Live Help text service, please text 02030 953910 (+44 2030 953910 from outside the United Kingdom).

The service operates Monday-Friday, 9am-5pm and allows you to talk to a member of library staff directly. The service aims to provide a quick response for questions about using SOLO and finding and accessing collections.

If Live Help is offline, or for enquiries other than those relating to using SOLO, finding and accessing collections, please use Ask an Oxford Librarian or email reader.services@bodleian.ox.ac.uk.

Image of SOLO hpmepage, Bodleian Libraries

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