Problems

If you are having trouble viewing or accessing e-resources, please check the following:

  • Are you using Internet Explorer? Most Chinese e-resources will not work properly, if at all, with other browsers.
  • If you are not in either the New Library or the Institute for Chinese Studies Library, have you remembered to load VPN?
  • Are you trying to access the resource at a time of day when others are likely to be using it? In the interests of economy, our access is in most cases limited to a single user or two concurrent users.

After excluding these possibilities, if you find that the resource is still inaccessible, please contact the China Centre Library team.

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